
How to Make Word-of-Mouth Marketing Work for Your Business
June 11, 2025Invest in Marketing Continuously, even if the Economy Feels Uncertain.
At 360 Marketing, we’ve been through enough ups and downs over the past 10 years to know this: the businesses that keep showing up, grow. Even when the market slows, even when budgets tighten—staying visible and valuable makes all the difference.
There’s a lot of talk right now about economic caution. Some industries are slowing down, and some companies are scaling back. But if history has taught us anything, it’s this: when others pull back, the smartest businesses lean in.
What History Teaches Us
Let’s go back to the early 1980s. The U.S. economy was struggling, and many businesses decided to pause their marketing efforts. But a study by McGraw-Hill tracked 600 companies through the 1981–82 economic downturn and found something remarkable:
Companies that continued to market aggressively during the slowdown saw 256% higher sales growth five years later than those that cut back.
In another study, brands that stayed visible during challenging market conditions recovered market share 9x faster once conditions improved (Frontify).
The takeaway? Pulling back may feel safe—but it’s the consistent brands that win when the momentum returns.
The Myth of “Saving” on Marketing
When things feel uncertain, marketing is often the first line item to get cut. We hear the phrase “we just need to be cautious.”
But here’s the problem: Marketing isn’t an expense—it’s a growth strategy.
According to Analytic Partners,
60% of brands that increased media spend during economic uncertainty saw better ROI than those that cut back.
When you disappear from your audience’s radar, you don’t just save money—you lose opportunities. You lose trust. You lose top-of-mind status. And your competitors who kept showing up? They gain ground.
What We’ve Seen at 360 Marketing
We’ve been helping small to mid-sized businesses across Northeast Ohio for a decade now. In that time, we’ve seen a lot:
- Manual processes shifting to AI-assisted content
- Local businesses riding out major economic changes
- Nonprofits learning to do more with less
And through it all, one truth remains: the companies that stay consistent in their marketing always outperform the ones that disappear.
We’ve helped businesses like a local, regional roof replacement company launch new, organic SEO-friendly websites and optimize Google Ads to reach their target audience in a very competitive landscape—resulting in a lower cost per lead and more qualified inbound traffic.
We’ve seen what works, and we’ve helped make it happen.
What Businesses Should Be Doing Right Now
If you’re wondering what the right move is during times like this, here’s what we recommend:
- Tune up your message. Make sure your value proposition is clear, consistent, and customer-first.
- Strengthen your website. If it’s outdated, unclear, or slow—it’s hurting your reputation.
- Get serious about social. If you’re not engaging, you’re invisible.
- Add video. Whether it’s DIY or fully produced, we help clients build a video presence that connects.
- Build your list. Email marketing isn’t dead—it’s how you stay connected.
At 360 Marketing, we’re not about hype. We’re about helping you make marketing decisions that grow your business—now and in the future.
Final Word – Marketing never goes out of style!
Don’t wait for the market to turn around. The brands that invest now are the ones that will lead later. Let’s build a plan that gets you there.
Contact 360 Marketing today to start a smart, strategic marketing plan that gets you results.